036 - Triplex Listening
Succession requires growing people in your organization, so that they can step up to bigger and bigger roles over time. We as leaders achieve our success through the work of others. Therefore our most valuable skill is coaching our leaders and the most important tool of coaching is good listening.
In this Episode, Steve explains the skill of Triplex listening, he learned from Dave Buck, the CEO of Coachville. “Triplex” refers to the three levels of listening:
What is being said
What is not