Don't let your frustration fester
I had coffee with an old friend, a successful corporate executive, who is struggling in his relationship with his CEO. He is surprised that the relationship has recently strained, as he is a really nice guy who has distaste for confrontation and believes in “living and letting live”.
As he described a recently played-out, unpleasant exchange when he was seen as “abrupt” and “defensive”, it dawned on me that it may be his very “niceness” that led to the confrontation. The issue seemed minor